1. Identification of the Company
This Website and the Sense Living platform are owned and operated by:
Sense Living Sàrl
Registered Address: 136 Rue Principale, L-5366 Munsbach, Luxembourg
Company Registration Number: B286088
Email: [email protected]
Hereinafter referred to as “SENSE”.
2. Purpose of the Website
The Website is informational and commercial in nature and aims to:
- Present the Sense Living platform and its features;
- Provide information regarding integrations within residential, hospitality, workplace and mixed-use assets;
- Allow building owners, operators, hospitality groups and property managers to request a demo;
- Facilitate commercial communication with SENSE;
- Display general platform functionalities, integrations and partner information.
Accessing the Website does not create any contractual relationship between the user and SENSE.
3. Access and Use
Access to the Website is free of charge.
Users agree to:
- Use the Website lawfully and in good faith;
- Provide accurate and truthful information when submitting forms;
- Refrain from activities that may damage, disable or impair the Website or platform;
- Not introduce malware, viruses or automated extraction systems.
SENSE reserves the right to restrict, suspend or interrupt access for technical, maintenance or security reasons.
4. Request a Demo Form
The “Request a Demo” form enables interested professionals and entities to contact SENSE.
By submitting the form, the user confirms that:
- The information provided is accurate and complete;
- They are authorized to act on behalf of the relevant company or building (if applicable);
- They consent to being contacted by SENSE via email or telephone regarding their request.
Submitting a form does not create any binding contractual obligation.
5. Nature of Services
SENSE operates as:
- A SaaS technology platform for residential, hospitality, workplace and mixed-use assets;
- A digital infrastructure layer integrating services, community and operational systems;
- A service marketplace and experience optimization solution;
- A tenant, resident and guest engagement platform.
Any provision of services is subject to separate written agreements between SENSE and the relevant building owner, operator or partner.
6. Intellectual Property
All Website and platform content, including but not limited to:
- Trademarks and logos;
- Platform architecture and software;
- Texts, graphics, interfaces and designs;
- Videos, dashboards and user experience elements;
- Databases and operational workflows;
are owned by SENSE or used under appropriate license.
Any reproduction, modification, distribution or commercial use without prior written consent is prohibited.
7. Limitation of Liability
SENSE does not guarantee uninterrupted availability of the Website or platform.
SENSE shall not be liable for:
- Temporary interruptions or maintenance downtime;
- Technical inaccuracies or typographical errors;
- Third-party platforms or external links;
- Improper or unauthorized use by users;
- Failures caused by third-party providers or integrations.
Information displayed on the Website is provided for informational purposes only and may be modified at any time.
8. Third-Party Services & Integrations
The platform may integrate with third-party providers including:
- Property Management Systems (PMS);
- Payment processors;
- Smart access systems;
- Analytics providers;
- Communication and CRM tools;
- Embedded video or external platforms.
SENSE is not responsible for the content, availability or privacy practices of third-party providers.
9. Modifications
SENSE reserves the right to modify these Terms & Conditions at any time.
Updated versions shall become effective upon publication on the Website.
10. Governing Law and Jurisdiction
These Terms are governed by applicable European Union law and the laws of Luxembourg.
Any dispute shall be submitted to the competent courts of Luxembourg, unless otherwise required by mandatory applicable law.